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Diamond Essence Ipe Decking Tile Warranty.

July 14th, 2011

Ipe Decking Tile

Bellus Traba International S.R.L. warrants Diamond Essence Products to be free of defects in material and workmanship under normal use for a period of 10 years from the time of purchase. The product is warranted against defects in material and workmanship on all wood and plastic carriages.

Warranty is subject to normal household, commercial or patio usage, from the date of purchase. When making a claim under this warranty, the holder should contact the distributor (or retailer) from whom the purchase was made. Transportation to and from the Distributor (or retailer) is the sole responsibility of the distributor.

Special attention has been given to your new wood product to ensure lasting satisfaction and durability. Diamond Essence Products has protected each solid wood, with a coat of oil that contains a UV protector for exterior usage, however a coat of Woodrich Hardwood Wiping Stain or Cutek Green to preserve the exterior decking is required after installation, to ensure long lasting protection for the wood. Warranty is voided if the coat of oil after installation is not made.

  • The term “defect” as it is used in this warranty is defined as a flaw or deficiency that may affect the use for which the product is intended.
  • This warranty applies only under standard household and commercial conditions for use, and does not cover defects caused as a result of, neglect, deliberate damage, abuse, personal alterations, accidents, and maintenance that does not comply with the instructions which form part of this warranty.
  • Only the original owner purchaser holds the right to a valid warranty.
  • The warranty is valid only if the purchase is made from an authorized retailer for Diamond Essence Products. When making a claim under this warranty, the holder must contact the retailer from whom the purchase was originally made. Transportation to and from the retailer is the responsibility of the purchaser.

Exclusions:

Bellus Traba International S.R.L. warranties described above will not apply and Bellus Traba International S.R.L. will not in any way be liable in the event of:

A. Improper Installation: Performance of the Diamond Essence Products is dependent upon proper installation and following of the instructions sheet, which forms part of this warranty. This includes the oil required after installation, which needs to be made to maintain the warranty.

B. Improper Maintenance: Maintenance must be in strict accordance with the instructions and recommendations found in the Instruction Sheet.

C. Normal Environmental Conditions: Our products are warranted to perform in what we consider to be normal applications for exterior (or interior) decking. Not included in extreme environmental conditions.

D. Misuse: As well as we make our tiles, we cannot be expected to, and will not, assume responsibility for damage caused directly or indirectly by misuse, abuse, accident or use that is not consistent with our instruction sheet. Accordingly, no warranty is provided for any damage due to inadequate care or other factors including, without limitation, stains by chemicals not adequate for exterior decking, worn or narrow-heeled shoes (including heels that have 6mm of diameter or less), furniture or heavy equipment movement, damage caused by heavy items, by impact, scratches, or scarring caused by pets, abrasive, sharp or pointed items.

E. Alterations/Repairs: Alterations to any Diamond Essence Products product will void any and all express or implied warranties. No warranty is provided to cover repairs (unless and only to the extent performed under warranty by Bellus Traba International S.R.L.).

F. Reinstallation: In the event that Bellus Traba International S.R.L. is obligated, or elects, to replace or reinstall warranted tiles or wood slats, Bellus Traba International S.R.L. shall in no manner be obligated to provide for or incur the costs of removing or re-installing the defective tiles or resurfacing or refinishing the replaced or surrounding flooring or to provide for the cost thereof unless and to the extent expressly provided in the Warranty Description, above. No obligation to replace or repair shall extend to any sub floor materials, adhesives, supplies or other items consumed in the course of removal, installation or refinishing.

 Otter Creek is the registered distributor for Diamond Essence products in North America. They can be reached at 1-800-981-3590. They have a list of registered dealers in Canada.

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Montana Ghostwood reclaimed wood that comes from new wood.

May 25th, 2009

ghostwood10Now I must say I have been an advocate of reclaimed wood for several years and in fact we stocked some in our yard in years past but it became a problem finding the old barns and other reclaimed materials that shipped cost effectively to our location. Not only shipping cost was a problem but finding qualified help and insurance was a big issue. To top things off the cost of the final product become so expensive due to the above factors and the waste that we incurred due to the reclaimed wood having knots, splits and other unusable defects we decided to discontinue the reclaimed wood altogether, until now!

A few months ago I was approached by a company called BitterRoot Valley Forest Products asking if I was interested in a reclaimed product from NEW WOOD, yes I said NEW WOOD. I listed to the gentleman speak for nearly an hour and was still very sceptical after we hung up.  At the end of the conversation he indicated he would be sending me samples to review and that once I seen these samples that I would become a believer of their product.

Well as the saying goes “the rest is history” when I received the samples I could not believe my eyes. Here was NEW WOOD looking like it was 200 years old and to much surprise it was virtually defect free. I called my contact back and asked how quickly I could become  a distributor. He explained that they were building a new website dedicated to “Ghostwood”, you heard me right “Ghostwood” and that my area was open for a distributor and that I should check bakc a few months later for the new website called www.mtghostwood.com .

Today is May 25th and is our first official day of becoming the distributor for this product and I wanted to share some information about the product on my blog so please take a few minutes and review the reasons why you should consider this product the next time your looking to purchase reclaimed wood for your next project.

  • 30-70% of reclaimed wood used in construction that is supplied are from declining supplies of old barns and ghost towns end up being thrown away due to rot, splits and defects.
  • There is little to no waste with Montana Ghost Wood, every piece is usable and can be ordered to exact specifications.
  • A portion of all profits received are donated to the Montana Ghost Town Preservation Society.
  • All the shavings and chips produced at their mill are recycled and sold as bedding to local farmers.
  • It is nearly impossible to tell Montana Ghost Wood from naturally weathered wood.
  • 50% less on average per board foot price than reclaimed lumber from other sources.
  • Available in custom sizes
  • Available in four classic colors Bannack Brown, Silver City, Ruby River and Blackfoot.
  • Available in two classic textures Weathered and Circle Sawn Weathered
  • Can be used in a variety of applications such as doors, siding, paneling, trim, fascia, flooring and even furniture.
  • Can be used for both outside and inside applications.
  • Much higher percentage of usablewood with less defects which reduces waste and installation time.
  • Guaranteed to hold the reclaimed patina for the lifetime of the wood with no additional staining or treatment applications required.
  • BitterRoot Valley Forest Products is dedicated to responsibly managing their forests while preserving the historical towns for future generations to enjoy.

Montana Ghost Wood is dedicated to use as much salvaged timber from the wild fires and beetle killed forest as possible. The Mountain Pine Beetle and forest fires kill living trees but do not harm the integrity of the wood. A large percentage of the company’s timber is salvaged from these standing dead trees. Due to the high altitudes, low humidity, and short growing season; these dead standing trees are some of the best timber around because its been dried naturally by Mother Nature.
Generally left to rot on the stump and go to waste, these trees are now being reclaimed and used in the companies “Montana Ghost Wood” product line. Reclaimed from the forests for their customers for generations to come. BitterRootValley Forest Products are proud to have partnered with fellow local mills, which purchase a large percentage of their timber from SFI (Sustainable Forest Initiative) certified mills.

For more information on ghostwood please visit our website at www.ottercreekforestproducts.com . We have samples and brochures that can be sent upon request.

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